If you are looking for where to download the manual of Samsung Galaxy S21 Ultra in English in PDF format? Need instructions to use Samsung Galaxy S21 Ultra? Here is the download link for the manual / instructions.
Do you have a Samsung Smart TV and want to install Google Play Store inside it to download apps, games, and programs? Here’s what you need to know.
Play Store on Samsung Smart TV
In this last period, I received a lot of requests from people who wanted to install the Google Play Store on their Samsung Smart TV. Since, as always, I cannot respond to every single request, I decided to publish an article in which I try to clarify the subject once and for all.
Download official Android 10 Firmware update for the Samsung SM-G970F Galaxy S10e. Do not try to install this stock Rom on any other Android device. This is the latest Official Rom available at the moment, and you can easily upgrade your phone and start enjoying the android Q features by flashing with Odin if the OTA update is not yet available in your region or you can’t wait.
Download official Android 10 Q Firmware update for the Samsung Galaxy S10 SM-G973F/ FD Exynos Model. Do not try to install this stock Rom on any other Android device. This is the latest Official Rom available at the moment, and you can easily upgrade your phone and start enjoying the android Q features by flashing with Odin if the OTA update is not yet available in your region or you can’t wait.
This is the official released Android 9 Pie Firmware update for the Samsung Galaxy Note 10+ SM-N975F Exynos 9825 soc Model. Do not try to install this original stock Rom flash file on any other Android device. This is the latest Official Rom available at the moment.
Here you will find the direct download links to the collections of the best stable Android 10 Custom ROM and Firmware available for the Samsung Galaxy A30 SM-A305F. This post is beneficial for users who want to install the latest version of Android Q (Android 10) Customize ROM for the Samsung Galaxy A30 SM-A305F / FN (2019) device.
If you are going to be working with your Samsung smartphone and need to connect to PCs using your USB cable, you must install your Android drivers on that computer in advance , the drivers that you can download in the links below and are compatible with all samsung Android phones , for Windows XP, 7 or 10. It helps you to connect your device to the computer for Flashing Stock Firmware, Flashing IMEI, transfer your smartphone data, fastboot or ADB.
What is a Samsung USB Driver? A USB Driver is an important part for all android devices which allows you to easily connect your android device or tablet through the personal laptop or computer through a USB cable.
Why do you need a driver:
- To root your Phone.
- Use the phone as a webcam.
- Transfer Data from PC.
- Flashing stock firmware or flash file.
- Unlock your device.
- To send adb commands.
Before installing any driver package indicated below, be sure to uninstall any other package you have installed for your Android. If you install duplicate drivers, you will cause a conflict and it is very possible that your cell phone is not recognized by the PC.
How to Install:
Firstly Download & Extract USB Driver zip file on your Windows PC. Only run the Exe File in your Windows XP, 7 or 10 (in Linux and Mac it is not necessary to install drivers).
click on Next -Next- Finish.
Congratulation! You have successfully installed the samsung Driver. After installation, connect your cell phone to the PC and wait for the process to complete.
How to download:
Below is the list of various Samsung devices. Just find your device model, and click on it to download the driver. You can also use CTRL + F to search for your device.
For Samsung galaxy A series:
Samsung Galaxy A70
Samsung Galaxy A80
Galaxy Tab A 8.0 (2015)
Samsung Galaxy Tab A 8.0
Galaxy Tab A 9.7 (2015)
Galaxy Tab A 10.1 (2016)
Galaxy Tab A 8.0 (2017)
Galaxy Tab A 10.5 (2018)
Samsung Galaxy A3
Samsung Galaxy A3 Duos
Samsung Galaxy A3 (2016)
Samsung Galaxy A3 (2017)
Samsung Galaxy A5
Samsung Galaxy A5 Duos
Samsung Galaxy A5 (2016)
Samsung Galaxy A5 (2017)
Samsung Galaxy A6 (2018)
Samsung Galaxy A6 Plus (2018)
Samsung Galaxy A6S
Samsung Galaxy A7
Samsung Galaxy A7 (2016)
Samsung Galaxy A7 (2017)
Samsung Galaxy A7 (2018)
Samsung Galaxy A8
Samsung Galaxy A8 Duos
Samsung Galaxy A8 (2016)
Samsung Galaxy A8 (2018)
Samsung Galaxy A8 Plus (2018)
Samsung Galaxy A8 Star
Samsung Galaxy A8S
Samsung Galaxy A9 Star
Samsung Galaxy A9 (2016)
Samsung Galaxy A9 Pro (2016)
Samsung Galaxy A9 (2018)
Samsung Galaxy A10
Samsung Galaxy A20
Samsung Galaxy A30
Samsung Galaxy A40
Samsung Galaxy A50
Samsung Galaxy A70
For Samsung Galaxy Note series:
Galaxy Note 8.0
Galaxy Note 10.1
Galaxy Note 10.1 2014 Edition
Galaxy Note Pro 12.2
For Samsung galaxy S series:
Samsung Galaxy S
Samsung Galaxy S II
Samsung Galaxy S III
Samsung Galaxy S4
Samsung Galaxy S5
Samsung Galaxy S5 Active
Samsung Galaxy S5 Duos
Samsung Galaxy S5 Plus
Samsung Galaxy S5 Mini
Samsung Galaxy S5 Mini Duos
Samsung Galaxy S5 Neo
Samsung Galaxy S6 and s6 edge
Samsung Galaxy S7 and s7 edge
Samsung Galaxy S7 Active
Samsung Galaxy S8 and S8+
Samsung Galaxy S8 Active
Samsung Galaxy S9
Samsung Galaxy S10 and S10+
Samsung Galaxy S10 5G
Samsung Galaxy S10e
For Samsung Galaxy C series:
For Galaxy J series:
Samsung Galaxy J
Samsung Galaxy J Max
Samsung Galaxy J1
Samsung Galaxy J1 4G
Samsung Galaxy J1 Ace
Samsung Galaxy J1 Ace Neo
Samsung Galaxy J1 (2016)
Samsung Galaxy J1 Mini Prime
Samsung Galaxy J2 (2016)
Samsung Galaxy J2 (2017)
Samsung Galaxy J2 Core
Samsung Galaxy J2 Prime
Samsung Galaxy J2 Pro (2018)
Samsung Galaxy J3 (2016)
Samsung Galaxy J3 (2017)
Samsung Galaxy J3 (2018)
Samsung Galaxy J3 Emerge
Samsung Galaxy J3 Pro
Samsung Galaxy J4
Samsung Galaxy J4 Core
Samsung Galaxy J4 Plus
Samsung Galaxy J5
Samsung Galaxy J5 (2016)
Samsung Galaxy J5 (2017)
Samsung Galaxy J5 Prime
Samsung Galaxy J6
Samsung Galaxy J6 Plus
Samsung Galaxy J7
Samsung Galaxy J7 (2016)
Samsung Galaxy J7 (2017)
Samsung Galaxy J7 (2018)
Samsung Galaxy J7 Duo
Samsung Galaxy J7 Max
Samsung Galaxy J7 Prime
Samsung Galaxy J7 Prime 2
Samsung Galaxy J7 Pro
Samsung Galaxy J7 V
Samsung Galaxy J8
For Samsung Tablets:
Samsung Galaxy Tab 2 7.0 (all variants)
Samsung Galaxy Tab 2 10.1 (all variants)
Samsung Galaxy Tab 3 7.0 (all variants)
Samsung Galaxy Tab 3 7.0 Lite (all variants)
Samsung Galaxy Tab 3 8.0 (all variants)
Samsung Galaxy Tab 3 10.1 (all variants)
Samsung Galaxy Tab 3 Lite 7.0 VE
Samsung Galaxy Tab 3 V
Samsung Galaxy Tab 4 7.0 (all variants)
Samsung Galaxy Tab 4 8.0
Samsung Galaxy Tab 4 10.1 (all variants)
Samsung Galaxy Tab 7.0 Plus (all variants)
Samsung Galaxy Tab 7.7 (all variants)
Samsung Galaxy Tab 8.9 (all variants)
Samsung Galaxy Tab A 7.0 (2016)
Samsung Galaxy Tab A 8.0
Samsung Galaxy Tab A 8.0 (2017)
Samsung Galaxy Tab A 8 (2019)
Samsung Galaxy Tab A 9.7
Samsung Galaxy Tab A 10.1 (2016)
Samsung Galaxy Tab A 10.1 (2019)
Samsung Galaxy Tab A 10.5
Samsung Galaxy Tab Active (all variants)
Samsung Galaxy Tab Active 2
Samsung Galaxy Tab E 8.0
Samsung Galaxy Tab E 9.6
Samsung Galaxy Tab S 8.4 (all variants)
Samsung Galaxy Tab S 10.5 (all variants)
Samsung Galaxy Tab S2 8.0
Samsung Galaxy Tab S2 9.7
Samsung Galaxy Tab S3 9.7
Samsung Galaxy Tab S4 10.5
Samsung Galaxy Tab S5e
Samsung Galaxy Tab Pro 8.4
Samsung Galaxy Tab Pro 10.1
Samsung Galaxy Tab Pro 12.2
Samsung Galaxy Ace 2 (all variants)
Samsung Galaxy Ace 3
Samsung Galaxy Ace 4 (all variants)
Samsung Galaxy Ace Advance S6800
Samsung Galaxy Ace Duos (all variants)
Samsung Galaxy Ace NXT
Samsung Galaxy Ace Plus S7500
Samsung Galaxy Ace Style (all variants)
Samsung Galaxy Alpha (all variants)
Samsung Galaxy Appeal I827
Samsung Galaxy Attain 4G
Samsung Galaxy Avant
Samsung Galaxy Axiom R830
Samsung Galaxy Beam
Samsung Galaxy Beam 2
Samsung Galaxy Camera GC100
Samsung Galaxy Camera 2 GC200
Samsung Galaxy Chat B5330
Samsung Galaxy Core (all variants)
Samsung Galaxy Discover S730M
Samsung Galaxy E5
Samsung Galaxy E7
Samsung Galaxy Exhibit T599
Samsung Galaxy Express (all variants)
Samsung Galaxy Express 2
Samsung Galaxy Fame S6810
Samsung Galaxy Fame Lite S6790
Samsung Galaxy Fame Lite Duos S6792L
Samsung Galaxy Fresh S7390
Samsung Galaxy Fold
Samsung Galaxy Folder 2
Samsung Galaxy Golden (all variants)
Samsung Galaxy Grand (all variants)
Samsung Galaxy Grand 2
Samsung Galaxy Grand Max
Samsung Galaxy Grand Neo
Samsung Galaxy Grand Prime
Samsung Galaxy Grand Prime Duos TV
Samsung Galaxy Grand Prime Plus
Samsung Galaxy K Zoom
Samsung Galaxy Light
Samsung Galaxy M Style M340S
Samsung Galaxy M10
Samsung Galaxy M20
Samsung Galaxy M30
Samsung Galaxy Mega 2
Samsung Galaxy Mega 5.8 I9150
Samsung Galaxy Mega 6.3 I9200
Samsung Galaxy Mini 2 S6500
Samsung Galaxy Music S6010
Samsung Galaxy Music Duos S6012
Samsung Galaxy Nexus (all variants)
Samsung Galaxy On5
Samsung Galaxy On5 Pro
Samsung Galaxy On6
Samsung Galaxy On7
Samsung Galaxy On7 Pro
Samsung Galaxy On7 (2016)
Samsung Galaxy On8
Samsung Galaxy Player 70 Plus
Samsung Galaxy Pocket S5300
Samsung Galaxy Pocket Duos S5302
Samsung Galaxy Pocket plus S5301
Samsung Galaxy Pocket 2
Samsung Galaxy Pocket Neo S5310
Samsung Galaxy Pop Plus S5570i
Samsung Galaxy Premier I9260
Samsung Galaxy Prevail 2
Samsung Galaxy Proclaim S720C
Samsung Galaxy Reverb M950
Samsung Galaxy Round G910S
Samsung Galaxy Rush M830
Samsung Galaxy Rugby Pro I547
Samsung Galaxy S Advance
Samsung Galaxy S Blaze 4G T769
Samsung Galaxy S Duos S7562
Samsung Galaxy S Duos 2 S7582
Samsung Galaxy S Duos 3
Samsung Galaxy S Light Luxury
Samsung Galaxy S Lightray 4G R940
Samsung Galaxy S Relay 4G T699
Samsung Galaxy Trend II Duos S7572
Samsung Galaxy V
Samsung Galaxy V Plus
Samsung Galaxy Victory 4G LTE L300
Samsung Galaxy View
Samsung Galaxy View2
Samsung Galaxy W (all variants)
Samsung Galaxy Watch
Samsung Galaxy Watch Active
Samsung Galaxy Win I8550
Samsung Galaxy Win Pro G3812
Samsung Galaxy Xcover 2
Samsung Galaxy Xcover 3
Samsung Galaxy Xcover 4
Samsung Galaxy Y Duos S6102
Samsung Galaxy Y Plus S5303
Samsung Galaxy Y Pro Duos B5512
Samsung Galaxy Young S6310
Samsung Galaxy Young 2
Samsung Google Nexus 10 P8110
Samsung Rugby Smart I847
Samsung Z3 Corporate Edition
Samsung Galaxy Star S5280
Samsung Galaxy Star Pro S7260
Samsung Galaxy Star Trios S5283
Samsung Galaxy Star 2
Samsung Galaxy Star 2 Plus
Samsung Galaxy Stellar 4G I200
Download Other and older Versions (Work with all Samsung Android Phones):
Universal OEM USB_Driver_for_Mobile_Phones.zip
Size: 15.3 MB
Google Official USB driver
Click to Download Older Versions:
File Size : 14.74 MB
File Size : 15.24 MB
File Size : 15.25 MB
File Size: 14.10 MB
File size: 8.87MB
File size: 9MB
File size: 24.70MB
File size: 9MB
File size: 9.15MB
If your Android phone doesn’t turn on, brick, stuck on logo, “boot loop” or constant restart, the solution is probably to flash or install the firmware or official ROM again. Basically which means, to reinstall your Android Operating system. Below we show you the best 10 websites you can download Android firmware free for your Samsung and other smartphone brands, as well as alternative sites.
Warning : Installing firmware or stock ROM manually is a dangerous procedure. It can damage your Android phone irreparably. Proceed only if you know what you are doing. If you are only going to update your Android software, whenever possible use the option to update the device itself (OTA). Another recommended update method is to use your phone brand official desktop client. For example, Samsung offers Smart Switch or Kies software for PC and Mac and for LG devices we have the LG PC SUITE.
What is Android Firmware:
A firmware is in charge of interpreting your actions and communicating them to the electronic components of your phone for performance. For example, responding correctly to a touch on the screen. A firmware can also be referred to as an Android operating system (something that is partially correct). A READ ONLY MEMORY or ROM is also part of a firmware, where the flash files are stored.
Best website to download Free Android Firmware Online:
firmware.mobi is probably one the best webpage to download Android firmware (although not the most complete one). Here you can download official Android ROMs. You’ll find many brands of Android devices, mostly Samsung, Motorola, and Google.
After searching for your phone model, you will have to download the complete firmware package which includes Boot + Recovery Images file (make sure you know what you are doing).
Downloading official android ROMs from firmware.mobi:
Using the CF Auto Root option allows you to download rooted firmware.
In the configuration options screen, leave everything by default (unless you know what you are doing) and press the Generate CF Auto Root Package button. This advanced configuration is what makes firmware.mobi unique and special.
You can download any firmware without registration directly because files are self-hosted. There is no limitation of download speed, like some other sites.
Other online websites to download Android ROMs, Flash file and firmware:
firmwarefile.com does not offer advance options for users to customize firmware, it has a very diverse database. In addition to well-known brands such as Samsung, you can also download firmware from lesser-known Android phones such as Xiaomi, Blu, Bluboo, huawei, infinix, tecno, etc.
They offer generic tutorial (in English) on how to flash firmware for all brands. The flash files is in.ZIP file, hosted on Mediafire server and you can see the links without registation.
Using needrom.com you will need to create an account and disable ad-blocker (in case you have one) to download firmware, totally free. On the download page you will find information on how to install the ROM, in English.
4pda.ru website is written in the Russian language, you will have to use the “Translate to English” option of your browser(Google Chrome is recommended). One of the largest and popular forums in Russian, where you have many subforums with Android devices firmware and multiple brands. You don’t even have to register to download available ROMs.
You may also find official firmware/stock ROMs for your smartphones in the 4PDA Developer database .
lg-firmwares.com is one of the free best page to download firmwares for Android devices. But the cons are that users are limited to only LG, Samsung and Apple brands.
Users don’t need to register or do anything in other to download ROM, all files are self-hosted and can be downloaded directly from the server.
Huawei, Xiaomi, Asus, Xperia, Lenovo
All the indicated URLs above belong to the same website. They have ROMS for a wide number of models, which can be downloaded for free. They even offer instructions on how to flash firmwares in each model. However, we have not tested any ROMs from these sites. We can not confirm if the firmware is “official” as claimed by the owners of the sites. Therefore, proceed with caution. Do not forget to put the “/” at the end of the URL when you visit.
Pages to Download Firmware for Samsung:
You can flash firmware using Odin computer software.
If you prefer to download exactly the same firmware that is installed on your device, use the Phone Info application to see your Region Code information and any other things you need (if your cell phone is working normally).
sammobile.com is a website you can download firmware exclusively for Samsung phones. On the webpage you can find official stock ROMs, either from the manufacturer or from a specific operator. Personally I have never had problems with the firmware of this page.
One of the disadvantages of using sammobile.com is that users will have to register before they can download from the site and there there is a download speed limit for free registered users.
All the firmware are in ZIP file and can be flashed with the Odin PC program.
Updato is very similar to sammobile. No registration is needed to download and there is no speed limit for users, there have been some issues lately where downloaders have been complaining of slow speed, but the site admins have assured that it just a server issue, the download speed will be back to normal.
samsung-firmware.org database is another website you can download Samsung firmware. It has the same limitations as sammobile, where users will need to register before downloading firmwares and there is a download speed limit for free users.
Similarly, the firmware comes in a ZIP file that must be flashed with Odin.
samsung-updates.com is another site very similar to the previous ones, which claims to have Samsung’s official firmware of the manufacturer/operators. The good thing is that you do not need to register to download.
The trouble is that the firmware is hosted on third-party servers that generally have speed limitations. I tried to download firmware from the three servers and only one of them downloaded at low speed (rapidgator.com).
The mobile version of this page is terrible. You can not search or download ROMS. For this reason, activate the “Request desktop website” option in your browser.
Where else to download Android firmware:
xda-developers forum is a general forum about Android technology. It is not specific to download Android firmware, but you may find roms that you did not find in the previous pages. Or you can request it from one of its members. You can also find tutorials for flashing firmware for your specific phone model.
The download links in this post, will allow users of the Samsung Galaxy S8 SM-G950F / FD to manually install Android 9 Pie Official stock rom update on their smartphone. The official Android Pie beta update is available for download that Samsung has released some region. The software version of the official Android Pie beta OTA is ZSA5 and ZSAC (beta 3). The Android 9 Pie beta update brings along Samsung’s new skin over Android which is being called One UI. There is an OTA file and Odin flash file available, you can choose to install the one you prefer and flash/Upgrade your phone
- This guide is compatible only for the Galaxy SM-G950F / SM-G950FD. Do not try this on any other device as you might end up damaging your device and permanently brick it.
- Make appropriate backup all your important data, music and video files, and everything else as there are chances your devices will be wiped while doing this.
- Do not try anything given on this page if you do not completely know what you are doing. In case any damage occurs, we won’t be held responsible.
- To install Android Pie OTA update, you need to be on the required Oreo version first. So, if you are not on the require Oreo update as given in the downloads section below. Verify the build number of your Galaxy S8 or S8+ under Settings > About phone > Software version.If you have the required Android Oreo version, then skip this step
- Beta- 1 ZSA5 should only be installed CRL3, it will NOT install on other firmware !!!
- Knox will remain 0x0, do not worry.
Version CRL3- Android 8.0 Oreo is require (install using Odin)
Version: G950FXXU4ZSA5 (Install this update.zip file from CRL3 to ZSA5 install via SDcard)
Google Link 2
Version: G950FXXU4ZSAC (Install this update.zip file from ZSA5 to ZSAC install via SDcard).
How to install via SDcard:
How to install update.zip from stock recovery from SD card – Instructions ( this only apply to ZSA5 and ZSAC, CRL3 must be install manually using Odin)
Step 1. Download the archive/Flash file Firmware using one of the links (Beta1) , Beta 2 , Beta 3 Rename the archive to update.zip if necessary.
Step 2: Place the downloaded archive into the root of the SD card.(Switch off your phone then press Power on + bixby + volume up button simultaneously).
Step 3: Put the phone in Recovery mode.
Step 4: Select Apply update from SD.
Step 5: Select the downloaded archive zip/ and press the power button.
Step 6: Wait for the update process to complete.
Note: This installation process doesn’t wipe or clear your phone data)
This is an AT&T Unlocking guide for Samsung galaxy S8, S8 plus, Note 8 and other Samsung phones locked to The AT&T carrier network.The clear advantage of owning an Unlocked Android Phone is that it can be used with any other Carrier or Network. You can insert SIM card from any service provider on an unlocked Phone and it will start working. Each phone has its own unique unlock code. You will need to contact AT&T in other to get a unique network unlock code specific for your Samsung smartphone.
However, if your reason for unlocking your Samsung S8 plus/S8 is that you do not intend to use it on the AT&T network, and did not purchase it with that intent, then your best option would be to return the device and get one that will work properly on your network of choice. There is no guarantee that a carrier branded phone, even after being carrier unlocked, will function properly on a different carrier.
Why do you need to Carrier unlock your phone:
Many people need to travel internationally and need to have the phone unlocked to get a foreign sim and number.
How Do i know which Network my phone is locked:
There are 3 different ways to know this:
1. If your original Samsung box has the AT&T branded logo or if the AT&T SIM card was included in the box. You can also see if your phone has the Network carrier logo at the or when you power it ON/OFF.
2. You can use an App called Phone INFO Samsung.apk
You can download it from playstore here
3. The third method is by Checking the simlock status using your IMEI number. To Check Using IMEI Number. go to https://imei.info website using your phone or computer.
On the next screen, you will see information about the Android Phone belonging to the IMEI Number that you had just entered. Click on SIMLOCK & WARRANTY button.
How to Check your unlock status from AT&T:
Enter your device IMEI and unlock confirmation number.
Enter the Request number. This is in the confirmation email you received when you submitted your device unlock request.
AT&T unlocking requirements:
This are the Requirements for unlocking AT&T phones, tablets, and mobile hotspots.
- Your device isn’t reported lost or stolen, or involved with fraud.
- You must complete your contract or installment plan (including early termination fees). Or, pay off an installment plan early and then make another unlock request in 24 hours.
- Your device isn’t active on another AT&T account.
- If you upgraded early, wait 14 days to unlock your old device. Business customers wait 30 days.
- Your service must be active for at least 60 days with no past due or unpaid balance.
- AT&T PREPAIDSM (formerly GoPhone®) devices must have at least 6 months of active service.
- If you’re military, we’ll ask you to email your TCS or PCS (Temporary / permanent change of station) documents for eligibility. You won’t have to complete installment plans or contracts.
- If you have a business-owned device, your company must authorize you to unlock it.
I was told that it takes 14 days from the date of purchase for the IMEI number to show up in there system, but after the 14 days the phone will be available for unlock on their website.
According to customer support, customers have to keep SIM in same phone and account must be in good standing for at least 30 days if its a new account or at least wait 2 – 3 weeks, for their system to recognize it as an eligible account for unlocking. The date on which the phone number is “activated” or “SIM inserted” for network to register the phone + IMEI combination — that is the date from when the 14 or 30 days window starts.
You do not have to wait 6 months if you paid full retail for a regular phone. Only gophones are locked for 6 months as they are subsidized (not full price).
How To unlock your device to work on another wireless carrier’s network:
AT&T allows customers to apply for an unlock via their my AT&T account, or through the AT&T website. With the below info in hand, go to att.com/deviceunlock and fill out a Device Unlock Request Form. Once it’s submitted, you’ll receive a confirmation email to confirm your request, but expect to wait around two business days for the actual unlocking instructions to arrive.
- Visit att.com/deviceunlock.
- Select Unlock your device.
- Read and agree to the eligibility requirements1 to unlock your device.
- Complete and submit the form.
- You’ll receive a confirmation email with the unlock request number.
- Select the link in the email within 24 hours of receipt to confirm the unlock request or the request will be cancelled.
- AT&T will respond within two business days to let you know the status of the unlock request.
If your request was denied, to become eligible to unlock your device, you can:
- Complete your contract or installment plan (including early termination fees).
- Pay off an installment plan early and then make another unlock request after 24 hours.
- If you upgraded your device before the contract or installment plan ended, wait 14 days after the upgrade to unlock your old device. Business customers must wait 30 days.
- AT&T PREPAID℠ (formerly GoPhone®) devices must complete at least 6 months of active service.
How to contact AT&T support:
You can contact ATTCares on twitter directly by using this link below:
You can also send a direct message through the AT&T Community Forums Here
Get more information at their official website https://www.att.com/
Common problems and Solution:
I went to the At&t website and tried to request an Network Unlock Code.However, it keeps saying” The IMEI you entered does not appear to be an AT&T wireless phone or tablet. Please re-enter the correct 15-digit IMEI number for your AT&T wireless phone or tablet. You can obtain the IMEI number from the wireless phone by dialing *#06#.”
If the phone has never been used on the network, the number isn’t in Att’s computer
You will have to send a request by private message here > @ATTMobilityCare and request an unlock. or through the forum below link: